What do you do if someone you know or work with has a bad attitude or poor habit of doing something? A leader’s and parent’s job often includes mastering human relations by changing people’s attitudes and behavior.
In the last article I shared the “12 Ways to Win People to Your Way of Thinking ” from Dale Carnegie’s How to Win Friends and Influence People.*
In this article, I share the remaining nine Dale Carnegie principles that can help you to be a leader who changes people without giving offense or arousing resentment.
Whether in business or your personal life, these following principles really work wonders to improve potentially destructive attitudes and behaviors.
9 Ways to Be a Leader:
How to Change People Without Giving Offense or Arousing Resentment
(Click on each principle to read a brief synopsis)
- Begin with praise and honest appreciation.
- Call attention to people’s mistakes indirectly.
- Talk about your own mistakes before criticizing the other person.
- Ask questions instead of giving direct orders.
- Let the other person save face.
- Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
- Give the other person a fine reputation to live up to.
- Use encouragement. Make the fault seem easy to correct.
- Make the other person happy about doing the thing you suggest.
Enjoy mastering the art and science of human relations. Read more