What do you do if someone you know or work with has a bad attitude or poor habit of doing something? A leader’s and parent’s job often includes mastering human relations by changing people’s attitudes and behavior.

In the last article I shared the “12 Ways to Win People to Your Way of Thinking ” from Dale Carnegie’s How to Win Friends and Influence People.*

In this article, I share the remaining nine Dale Carnegie principles that can help you to be a leader who changes people without giving offense or arousing resentment.

Whether in business or your personal life, these following principles really work wonders to improve potentially destructive attitudes and behaviors.

9 Ways to Be a Leader:

How to Change People Without Giving Offense or Arousing Resentment

(Click on each principle to read a brief synopsis)

  1. Begin with praise and honest appreciation.
  2. Call attention to people’s mistakes indirectly.
  3. Talk about your own mistakes before criticizing the other person.
  4. Ask questions instead of giving direct orders.
  5. Let the other person save face.
  6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
  7. Give the other person a fine reputation to live up to.
  8. Use encouragement. Make the fault seem easy to correct.
  9. Make the other person happy about doing the thing you suggest.

Enjoy mastering the art and science of human relations.

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Note: The best guide on effective human relations that I have ever encountered is How to Win Friends and Influence People by Dale Carnegie, published in 1936. Prior to writing the book, Carnegie spent 20 years researching the habits of successful people. The book has sold over 30 million copies and is still listed on Amazon’s top 100 best selling books.

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Much success and fulfillment with excelling in human relations,

Ray

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