Successful business interaction is not a mystery. Nothing is so praiseworthy and important as paying exclusive attention to the person who is speaking to you.
Human Relations Principle 7: Be a good listener. Encourage others to talk about themselves.
(“An easy way to become a good conversationalist.”)
(This is the seventh in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*
Listening is just as important in your home life as in the world of business. Listen carefully when a family member wants to speak to you. They will know you love them because whenever they want to talk to you about something you stop whatever you are doing and listen to them.
If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don’t wait for him or her to finish; bust right in and interrupt in the middle of a sentence . . . Read more