Creating Certainty in the Midst of Uncertainty A strategic plan provides a flexible compass and roadmap for your organization. It has you analyze present and emerging circumstances and project into the future. These days, I coach leaders to look at planning like molding clay. Continuously molding the plan as circumstances shift. Done right, strategic planning […]
Have you Strengthened Your C.O.A.R. (Clarify-Organize-Act-Realize) for 2023? Do You Want to Be a CREATOR or REACTOR? We can choose to be creators or reactors in life. A creative life is a joyful, expansive life. A reactive life is a stressful, diminishing life. When I find myself feeling emotionally and physically exhausted, I take a […]
Dealing with Today’s Uncertainty Are you and your team feeling anxious about today’s uncertain business climate? You’re not alone. With record inflation on the heels of a global pandemic, businesses of all sizes are anxious about what the future holds. I can surely relate. It certainly has disrupted how I serve my clients. Prepare for […]
This time of year, I enjoy practicing 3 rituals to re-energize myself and my business that I think you’ll find valuable as well. At the beginning of each year, I reflect on where I’ve been, celebrate where I am now, and project where I want to go. Here are the 3 new year rituals […]
Are you planning a family vacation to Disneyland this summer? If so, notice how they attend to the details of what makes you happy. Disney understands what you, the customer, wants before you do. Several years ago I attended a Disney seminar for leaders and was amazed at their organization’s attention to their customer’s needs […]
Spring is a time of releasing old burdens and planting something new and exciting that make your Spirit soar—both personally and as an organization. What could you plant now that will lead to a bountiful harvest this Fall? Consider growing your company as you would grow a plentiful garden on fertile ground. During our strategic planning […]
Understanding your customers’ needs and desires is vital to improving your bottom line. All customers assess the value of your products and services (the stuff you provide) before making a buying decision by weighing the delicate balance of price, quality and service—3-legs of the stool. You must learn how to masterfully build and balance these […]
What does love and Valentine’s Day have to do with business? In a nutshell, everything! Customers and employees who feel loved are more loyal to your company. Employees who love their bosses and their jobs perform better. Customers and employees who feel loved share their experiences with others. What if this is true: “It’s all […]
A strategic plan is both the roadmap and the compass for your organization. When your plan is done well, it enables you to get clear, get organized, get going, and get results as quickly as possible—so you can get on with operating your day-to-day business. There are four phases of the process to create your […]
What I love about a well-done strategic planning process is that it accomplishes collaboration and cooperation throughout your organization. Having everyone participate in the process naturally creates enthusiastic buy-in and support all the way from the top tier of the organization to the frontline. The Strategic Alignment Model shows what’s possible with respect to involving […]