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Human Relations Principle #7 to Become a Friendlier Person

Successful business interaction is not a mystery. Nothing is so praiseworthy and important as paying exclusive attention to the person who is speaking to you.

 

 

Human Relations Principle 7: Be a good listener. Encourage others to talk about themselves.

(“An easy way to become a good conversationalist.”)

(This is the seventh in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

Listening is just as important in your home life as in the world of business. Listen carefully when a family member wants to speak to you. They will know you love them because whenever they want to talk to you about something you stop whatever you are doing and listen to them.

If you want to know how to make people shun you and laugh at you behind your back and even despise you, here is the recipe: Never listen to anyone for long. Talk incessantly about yourself. If you have an idea while the other person is talking, don’t wait for him or her to finish; bust right in and interrupt in the middle of a sentence . . . Read more

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Human Relations Principle #6 to Become a Friendlier Person

“Good manners are made up of petty sacrifices.”

~Emerson

The ability to remember names is important in business, social contacts and, yes, even politics.

 

Human Relations Principle 6: Remember that a person’s name is to him or her the sweetest and most important sound in any language.

(“If you don’t do this, you are headed for trouble.”)

(This is the sixth in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

A person’s name sets the individual apart; it makes him or her unique among others.

The information we are imparting or the request we are making takes on a special importance when we approach the situation with the name of the individual. From the waitress to the senior executive, the name will work magic as we deal with others.

People are so proud of their names that they strive to perpetuate them at any cost which is why hospitals, libraries, streets and other monuments are named after prominent people and benefactors.

However, most people don’t remember names, for the simple reason that they don’t take the time and energy necessary to concentrate and repeat and fix names indelibly in their minds. They make excuses for themselves claiming that they can’t do it or they are too busy to take the time. Read more

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Human Relations Principle #5 to Become a Friendlier Person

“Most folks are about as happy as they make up their minds to be.”

~ Abe Lincoln

Happiness is an inside job revealed as a smile.

 

Human Relations Principle 5: Smile

(“A simple way to make a good first impression.”)

(This is the fifth in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

How a smile triggers happiness and success

People rarely succeed at anything unless they have fun doing it. People who smile tend to manage, teach and sell more effectively, and to raise happier children. That’s why encouragement is a much more effective teaching device than punishment.

You must have a good time meeting people if you expect them to have a good time meeting you. Your smile is a messenger of your good will. Your smile brightens the lives of all who see it. Smile at people and they most likely will smile back. It’s contagious!

Actions speak louder than words, and a smile says, “I like you. You make me happy. I am glad to see you.” That’s why dogs and babies make such a hit. They are so glad to see us that they almost jump out of their skins. So, naturally, we are glad to see them.

An insincere grin? No. That doesn’t fool anybody. We know it is mechanical and we resent it. I am talking about a real smile, a heartwarming smile, a smile that comes from within. Read more

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Human Relations Principle #4 to Become a Friendlier Person

“You can make more friends in two months by becoming genuinely interested in other people that you can in two years by trying to get other people interested in you.”

~Dale Carnegie 

 

 

Human Relations Principle #4: Become genuinely interested in other people.

(“Do this and you’ll be welcome anywhere.”)

(This is the fourth in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

One can win the attention, time and cooperation of even the most sought-after people by becoming genuinely interested in them.

It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring. Read more

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Human Relations Principle #3 to Become a Friendlier Person

“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”

~ Henry Ford

 

 

Human Relations Principle 3: Arouse in the other person an eager want (He/she who can do this has the whole world with him/her. He/she who cannot walks a lonely way.)

(This is the third in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

The only way on earth to influence other people is to talk about what they want and show them how to get it. There is only one way under high heaven to get anybody to do anything. By making the other person want to do it. Read more

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Human Relations Principle #2 to Become a Friendlier Person

Do you receive as much appreciation as you deserve?

Do you give as much appreciation to others as they deserve?

Could there be a correlation?

 

Human Relations Principle #2: Give honest and sincere appreciation (or “The big secret of dealing with people.”)

(This is the second in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.))*

William James said, “The deepest principle in human nature is the craving to be appreciated.”

The deepest principle in human nature is the craving to be appreciated.

Appreciation is one of the most powerful tools in the world. People will rarely work at their maximum potential under criticism, but honest appreciation brings out their best. Read more

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Human Relations Principle #1 to Become a Friendlier Person

Do you want to be successful in business and life?Then it takes mastery in dealing with people.

Seeing so many people in attack mode these days can be disheartening. Maybe it’s time we remember the basics of human relations much like baseball players will return to the fundamentals of their swing when they are in a slump.

The best guide on effective human relations that I have ever encountered is How to Win Friends and Influence People by Dale Carnegie, published in 1936. Prior to writing the book, Carnegie spent 20 years researching the habits of successful people. The book has sold over 30 million copies and is still listed on Amazon’s top 100 best selling books.

This is the first in a series of articles where I will encapsulate each of Dale Carnegie’s timeless, life-changing principles for dealing with people. (Adapted from How to Win Friends and Influence People.)

Human Relations Principle #1: Don’t criticize, condemn or complain (or “If you want to gather honey, don’t kick over the beehive.”)

The easiest thing to do in the world is to criticize, condemn and complain (The 3Cs). It is the lowest form of human creative expression and takes little energy and effort. Using the 3Cs is a destructive habit we mistakenly choose in an effort to prove our superiority over another person in a battle which no one can win. Read more

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4 Vital Tips to Master the Art and Science of Communication

We need to be exemplary communicators to succeed in business and life. Here are 4 vital tips to master the art and science of communication:

  1. Tailor Your Message to Your Audience
  2. Overcome Barriers to Understanding
  3. Develop Trust and Believability
  4. Choose the Right Medium

So, what do these 4 vital tips mean and how do you use them to improve your communication?

1.  Tailor Your Message to Your Audience

Know your audience. People prefer to receive information and to learn in different ways. Some people are more:

  • Visual, preferring to see information in pictures or graphics.
  • Auditory, preferring to have a two-way dialogue.
  • Kinesthetic, preferring to get their hands on and work physically with the information.
  • Creative (right-brain dominant), being energized by working with abstract concepts that result in something new being formed.
  • Analytic (left-brain dominant), being energized by getting into the nitty-gritty details and crossing all the “t’s” and dotting all the “i’s.”

2.  Overcome Barriers to Understanding

A person’s perception is their reality—their truth—until new understanding happens. It is our responsibility as communicators to assure that people are understanding what we are attempting to communicate—that what we are saying is making it through their built-in filtering system and barriers.

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3 End-of-Year Rituals Sure to Energize Your Business

As the year winds down, it’s great to understand where you’ve been, enjoy where you are, and see where you’re going. See the “3 end-of-year rituals that are sure to energize your business” after the special announcement.

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SPECIAL ANNOUNCEMENT

If you own a business or are thinking of owning a business, here’s an exciting opportunity for you to create a great 2018…

 

A Strategic Planning Process

that Energizes Your Business

facilitated by Ray Madaghiele

5:30 to 7:50 p.m. Wednesday, December 6, 2017

Tempe Public Library

I will teach the art and science of facilitating an inspiring strategic planning process for your business. You will be guided to determine the best way to proceed with your own custom-designed strategic planning process for your unique organization. You will learn how to:

  • Create an empowering culture in which your people are focused on what matters most to the success of your organization
  • Gain enthusiastic support for your strategic plan
  • Strengthen accountability by creating alignment and buy-in throughout your organization

All attendees will receive a free participant guidebook and an autographed copy of my book, Energize Your Business: Engage Your Employees with an Inspiring Strategic Planning Process. Your investment is only $25 (all proceeds go to the Greater Phoenix SCORE to support their many services for business owners).

Click here to register at Greater Phoenix SCORE

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Here are 3 end-of-year rituals that are sure to energize your business:

  1. Reflect on the Past
  2. Celebrate the Present
  3. Project into the Future

Several sure-fire tips to execute these three rituals in your organization…

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How to Create a Balanced, Successful and Fulfilling Life

Do you know what it takes to live a balanced, successful and fulfilling life? If not, you may find that your life feels like it is spinning out of control with all the chaos and turbulence that we have been experiencing lately in the world in the form of hurricanes, earthquakes, wildfires and politics.

This is the perfect time to refocus your attention on the things that you can control and restore balance back to your life. Don’t let others dictate what you should focus on. Invest some personal time on self-discovery to create your own energy focus for the key areas of your life.

Staying fulfilled and successful is a continuous balancing act. Things are in a constant state of flux—changing and transforming from one state to another. Whenever you are feeling overwhelmed and out of balance it is time to reassess how you are spending your time and refocus your attention on the things that matter most to you. Remember…

There is no guarantee of tomorrow, so live more fully today.

3 Steps to Create a Balanced, Successful and Fulfilling Life 

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